≈  STREAMS OF SERENITY COUNSELING

BILLING & INSURANCE INFORMATION

Currently in network with:

Accepted In-Network Insurance and Private Pay (Out of Pocket) Rates:

Out of Pocket Rates

Superbills available to submit for insurance reimbursement. (See “Using Your Out-of Network Benefits” below for this process) If using Insurance, sessions are 50 minutes. Intensives (90 minute) or special packages not covered by insurance.

INDIVIDUAL COUNSELING

COUPLE'S COUNSELING

PRE-MARITAL / NEWLYWED

USE YOUR OUT OF NETWORK INSURANCE BENEFITS

At Streams of Serenity Counseling, if we are out of network for you, it means we don’t have a negotiated rate currently with your insurance company directly, and therefore, we won’t bill them on your behalf. 

However, many clients are able to receive reimbursement from their insurance company by submitting a superbill (an itemized receipt for therapy services). Here’s how you can check your benefits and submit a superbill:

≈  BILLING & INSURANCE INFO

01: Call Your Insurance Provider

Call the customer service number on the back of your insurance card and ask the following questions:

✦ Do I have out-of-network mental health benefits?
✦ What is my deductible for out-of-network services, and how much of it have I met?
✦ What percentage of the session fee will be reimbursed once my deductible is met?
✦ Are there any limitations on the number of sessions per year?
✦ What information do you need to process a claim?
✦ How do I submit a superbill — online, by app, or by mail?

≈  BILLING & INSURANCE INFO

02: Attend Sessions
& Request a Superbill

Once a month, we can provide you with a superbill. This document will include all the details your insurance company needs to process your claim, including:

≈  BILLING & INSURANCE INFO

03: Submit the Superbill

You can usually submit your superbill:

✦ Through your insurance company’s member portal
✦ Using their mobile app

✦ Or by mailing it to the address listed on your insurance card

After submitting, your insurance provider will typically process your claim within 2–4 weeks. You’ll receive any reimbursement directly from them. There are even apps that can help you navigate this process such as Reimbursify